What is the distance from the hotel to the train station?
12 December 2024
The hotel is located approximately 300 meters from the train station, which is about a 5-minute walk.
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ALPEN RESORT & SPA, Zermatt – A Smart Stay in the City
359US$
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Key details
About the Hotel
Spissstrasse 52,
Zermatt,
Switzerland,
3920,
Valais
- Close to ski lifts
Perfect
9.2
4.5
4.7
Loved by guests
"We really enjoyed the outdoor whirlpool and all the other spa facilities as well."
"The hotel has many things going for it: first and foremost, a great view of the Matterhorn."
"The spa facilities are excellent, both adults and kid enjoy it very much."
Rooms with Matterhorn Views
The Alpen Resort & Spa offers rooms with views of the Matterhorn, including Panorama Double Rooms with balconies facing the mountain. Family Suites feature two bedrooms, a living room, and garden access. All rooms include a minibar, coffee maker, and free Wi-Fi. Bathrooms have rainfall showers or bathtubs. Some rooms have parquet floors and sofa beds.
Swiss & International Dining
Restaurant Matterhorn serves Swiss specialties like raclette and international dishes, with a wine cellar for pairings. The grill restaurant HORNOX offers Tomahawk steaks and vegan options. Breakfast runs from 7 AM to 11 AM, with fresh bread, local cheeses, and made-to-order eggs. The hotel bar has a lounge area for evening drinks.
Wellness & Outdoor Activities
The spa includes a heated saltwater pool, indoor and rooftop jacuzzis, and a sauna. A fitness center has Peloton bikes and Technogym equipment. In summer, guests can use the outdoor tennis court. The hotel provides ski storage with boot dryers. Zermatt offers 400 km of ski slopes and year-round glacier skiing.
Central Zermatt Location
The hotel is 650 meters from Zermatt train station and the Gornergrat Bahn. A shuttle runs from 7 AM to 9 PM. By car, park in Täsch (5 km away) and take a 10-minute taxi. The Matterhorn is visible from most areas in town. Nearby landmarks include St. Mauritius Church and the Matterhorn Museum.
Shuttle & Pet-Friendly
The hotel provides a free shuttle from Zermatt station. Pets are welcome with provided bowls and blankets. Guests can borrow badminton rackets and table tennis equipment. The front desk arranges taxi pickups and ski passes. Helicopter tours and paragliding can be booked locally.
Must-do experiences
- Ride the Gornergrat Railway for breathtaking Matterhorn views.
- Taste traditional raclette at Bergrestaurant Fluhalp.
- Visit the Matterhorn Museum for an insight into local history.
- Hike to Five Lakes Walk for stunning landscapes and reflections.
- Explore local shops for unique Swiss chocolate and souvenirs.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Double Room
2 persons
25 m²
2 Single beds
Shower
Heating
room details
Family Room extra Bedroom
2 persons
30 m²
3 Single beds
Shower
Heating
room details
Panoramic Family Room Matterhorn View
2 persons
30 m²
4 Single beds
Mountain view
Shower
Heating
room details
Panorama Double Room Matterhorn View
2 persons
30 m²
2 Single beds
Mountain view
Shower
Heating
room details
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Check Dates & Room Rates
See what's available for your travel dates
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
General
- No smoking on site
- Free Wi-Fi
- Car park
- Handicap parking
- Safe deposit box
- Concierge desk
- Pets allowed
- 24-hour security
- Luggage storage
- Ski storage
- Lift
- Currency exchange
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Skiing
- Hiking
- Tennis court
- Billiard tables
- Darts
- Table tennis
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Ski pass vendor
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Children's menu
- Children's pool
- Children's play area
- Game room
Spa & Leisure
- Rooftop pool
- Plunge pool
- Indoor swimming pool
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Jacuzzi
Room features
- Free Wi-Fi in rooms
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Mirror
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Alpen Resort & Spa, diverse dining options await, showcasing traditional and international flavors in warm settings. From hearty Italian meals to innovative grills, each venue offers a unique culinary experience complemented by inviting atmospheres that make every meal memorable.
Restaurant Matterhorn
Italian, Local, and International
Ambiance
Family-friendly with a traditional touch, featuring outdoor dining options.
Key Offerings
Guests can indulge in a variety of vegetarian and gluten-free options, savoring local specialties and delightful international dishes. The cozy bar offers a selection of drinks perfect for pre-dinner relaxation.
Reservation
Recommended for dinner.
Open daily from 11:30 - 22:30.
Hornox
Grill restaurant specializing in meat and vegan dishes
Ambiance
A rustic mountain setting that brings a cozy and welcoming vibe.
Key Offerings
Experience a menu that caters to both meat lovers and vegans, with an emphasis on grill specialties that highlight seasonal ingredients and local influences.
Reservation
Not needed.
Hours vary; check locally.
Location
Spissstrasse 52,
Zermatt,
Switzerland,
3920,
Valais
Map view
Spissstrasse 52,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Museum
Matterhorn Museum
930 m
Landmark
The Matterhorn
2.6
km
Cemetery
Mountaineer's Cemetery
970 m
Church
St Peter's English Church
740 m
Bridge
Photopoint Kirchbrucke bridge
860 m
Church
Parish Church of St. Mauritius
970 m
Landmark
Walk of Climb
800 m
Landmark
Stellisee
700 m
Landmark
Hinterdorfstrasse
780 m
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.6
km
Landmark
Bergfuhrerdenkmal
830 m
Landmark
Gorner Gorge
2.2
km
Landmark
Sunnegga
2.9
km
Beach
Leisee
2.0
km
Theme Park
Forest Fun-Park Zermatt
1.8
km
Ski Area
Wolli park for beginners Sunnegga
3.0
km
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
2.4
km
Garden
Ricola Herb Garden
2.4
km
Beach
Grunsee
3.5
km
Landmark
Grindjisee
3.5
km
Landmark
Platthorn
3.3
km
Landmark
Unterrothorn
3.6
km
Landmark
Zmutt Glacier
3.5
km
Landmark
Zmutt
3.5
km
Landmark
5-Seenweg
3.3
km
Nearby
Hohbalmen
460 m
Castor Mountain
460 m
Denner Partner
170 m
Murmeli Brunnen
350 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
870 m
Restaurants
Restaurant Matterhorn
10 m
Spissstrasse 52 Best Western Alpen Resort Hotel
Marie's Deli Zermatt
220 m
Untere Mattenstrasse 12
Walliserstube Zermatt
390 m
Gryfelblatte 2
Rosstall
460 m
Bahnhofplatz 50
Gusto Matto
440 m
Bahnhofplatz 36
CasaMia
440 m
Bahnhofplatz 36
Othmars hutte
460 m
Riedweg
Sonne
460 m
Metzggasse 35
Golden India
470 m
Bahnhofplatz 2
Bahnhofbuffet Non Solo Treno
520 m
Bahnhofstrasse
Explore Zermatt
Local Experiences Near Alpen Resort & Spa
Matterhorn Museum
12-minute walk
Museum showcasing Zermatt's history, culture, and the iconic Matterhorn. Interactive exhibits bring the past to life.
The Matterhorn
30-minute walk
The world's most photographed mountain. Offers breathtaking views and iconic hiking opportunities around its base.
St Peter's English Church
10-minute walk
Charming church featuring beautiful architecture and a peaceful atmosphere. A spot for reflection and community events.
Hohbalmen
6-minute walk
Scenic viewpoint offering stunning vistas of the Matterhorn and surrounding mountains. Perfect for photo ops.
Restaurant Matterhorn
1-minute walk
Local Swiss cuisine in a cozy atmosphere, famous for its fondue and elegant interior. Reservations recommended.
Marie's Deli Zermatt
3-minute walk
Café and deli with fresh local produce, great for a casual meal. Specializes in vegetarian and gluten-free options.
Walliserstube Zermatt
5-minute walk
Traditional Swiss dining experience, offering hearty dishes and a rustic ambiance. Signature raclette on the menu.
Getting around
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-11:00
Guest Parking
Public parking is possible at a location nearby at CHF 16 per day.
Internet
is available in for free.
Breakfast
At the hotel Alpen Resort & Spa guests are invited to a full breakfast served for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
German
Number of floors:
5
Number of rooms:
56
Former name
Best Western Alpen Resort
Questions of the users
About Alpen Resort & Spa
How can guests reach the hotel from Zermatt train station, and is there a shuttle service available?
15 March 2025
Upon arrival at Zermatt train station, guests can call the hotel using the free phone available. A shuttle service will pick them up at no cost. There is no fixed schedule for the shuttle.
Is there a complimentary shuttle service to the ski lifts from the hotel?
22 April 2025
Yes, a complimentary shuttle service is provided from the hotel to the ski lifts, along with a public bus that operates for free, bringing guests directly to the cable car station.
For a group of three, can a sofa bed be provided in the Panorama Double room?
18 August 2024
Yes, a sofa bed is available for the third person in the Panorama Double room, along with an elevator accessible to that room.
Are pets allowed at the hotel, and is there an additional fee?
29 January 2025
Yes, pets are welcome at the hotel. There is a nightly fee of CHF 15 per pet.
Is it possible to accommodate six adults in a single family room?
10 October 2024
No, the Panorama Family room can accommodate a maximum of five guests. Additional bedding cannot be arranged for more than the permitted number.
Can four guests share an apartment at the hotel?
26 February 2025
Yes, there are room categories that can comfortably accommodate four guests.
What are the policies regarding children's access to the spa facilities?
5 July 2025
Children are allowed in the swimming pool and jacuzzi with parental supervision, but they are not permitted in the sauna.
Is there an option to add half board during my stay, and what does it include?
8 September 2024
Yes, guests can opt for half board which includes dinner in addition to breakfast.
Are there any charges for guests who wish to leave their luggage at the hotel before check-in or after check-out?
30 November 2024
No, there are no charges for leaving luggage at the hotel either before check-in or after check-out.
What recreational activities are available for children in the hotel?
16 February 2025
The hotel offers a playroom equipped with badminton, table tennis, and billiards, which is open daily from 9 a.m. to 9 p.m.Next best alternative
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